Machine Data Not Reporting for Some Companies

Incident Report for MachineMetrics

Resolved

All data is reporting normally.

Posted May 04, 2026 - 20:47 EDT

Update

All machines are reporting; however, historical reporting via the Report Builder and some other dashboard widgets may still take longer than usual to update as changes are made to categorized downtime, edits to production runs, and other historical edits.

Posted May 04, 2026 - 17:58 EDT

Monitoring

For affected customers, data is beginning to flow again. We are working to accelerate data processing.

Posted May 04, 2026 - 12:53 EDT

Investigating

We are currently investigating an issue that is impacting some customers where edge devices are not properly sending data to our cloud. We will post updates as more information is available.

Posted May 04, 2026 - 09:54 EDT

This incident affected: Data Processing Services.