All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Web Application Operational
90 days ago
99.94 % uptime
Today
Data Processing Services Operational
90 days ago
99.83 % uptime
Today
Operator Dashboard Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 3, 2026

No incidents reported today.

Jun 2, 2026
Increased Error Rate
Resolved - This incident has been resolved.
Jun 2, 08:03 EDT
Investigating - We are investigating increased application error rates.
Jun 2, 07:55 EDT
Jun 1, 2026
Intermittent Errors and Degraded Performance
Resolved - The incident is resolved at this time.
Jun 1, 21:11 EDT
Monitoring - Beginning around 5:30 PM EDT, some users experienced intermittent errors and slower-than-normal performance in the web application and Operator Dashboard, and some real-time data and reporting may have been delayed. We identified the cause and reverted a recent change. The system has largely recovered, and we are monitoring to confirm full stability.
Jun 1, 20:44 EDT
May 31, 2026
Backend Upgrades
Completed - The scheduled maintenance has been completed.
May 31, 19:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 26, 11:15 EDT
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Central Querying System Down
Resolved - This incident has been resolved.
May 28, 09:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 08:54 EDT
Identified - We are still investigating the cause; however, we were able to identify a workaround and are now implementing a fix.
May 28, 08:43 EDT
Investigating - We are currently investigating an issue that is causing some core data systems to be unavailable. This impacts most areas of our product including Labor Ticket submission, ERP sync, Operator View, Timeline and other real-time reporting applications in the core product and in external systems.
May 28, 08:42 EDT
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
App and ShopPulse Response Times Slow
Resolved - Application performance has improved to acceptable levels. While we are closing this incident, we will continue to make improvements to application performance and stability.
May 20, 14:16 EDT
Update - Response times have come down considerably but we are still working to make additional improvements.
May 20, 13:05 EDT
Investigating - Response times for all endpoints are slow. We have been investigating the issue. We will post updates as more information is available.
May 20, 10:29 EDT
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