All Systems Operational
Web Application ? Operational
90 days ago
99.98 % uptime
Today
Data Processing Services ? Operational
90 days ago
100.0 % uptime
Today
Operator Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Resolved - This incident has been resolved.
Jan 31, 07:41 EST
Investigating - We are currently experiencing delayed processing in our data pipeline. This may affect real-time data being displayed on dashboards and the operator view for the affected customers.
Jan 31, 07:28 EST
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 19:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 17:00 EST
Investigating - We are currently investigating this issue.
Jan 25, 16:31 EST
Monitoring - We have deployed a fix that improves performance substantially, but we are still working to make it even more realtime. Lag has improved from 1.5 - 2 minutes to about 20 - 30 seconds.

More updates will be posted as additional improvements are made.

Jan 25, 14:50 EST
Identified - We have identified an issue impacting real time availability of data on the Operator Dashboard. We are working on a solution and will post when more information is available.

This incident is unrelated to the event last week which was caused by a bug in an update to Android System Web view.

Jan 25, 11:05 EST
Jan 24, 2023
Resolved - We are continuing to harden the system against future issues, but this issue has been resolved.
Jan 24, 09:35 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 16:30 EST
Update - We have restarted a backend system to ease the strain temporarily and are increasing resources to address the issue long-term.
Jan 23, 16:28 EST
Identified - Historical reporting such as the Report Builder and other pre-built reports are currently impacted by an outage.

This outage is also impacting use of our Production API at this time.

We are working on a fix and will update this incident when more information is available.

Jan 23, 15:43 EST
Jan 23, 2023
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.