Resolved -
All data is reporting normally.
May 4, 20:47 EDT
Update -
All machines are reporting; however, historical reporting via the Report Builder and some other dashboard widgets may still take longer than usual to update as changes are made to categorized downtime, edits to production runs, and other historical edits.
May 4, 17:58 EDT
Monitoring -
For affected customers, data is beginning to flow again. We are working to accelerate data processing.
May 4, 12:53 EDT
Investigating -
We are currently investigating an issue that is impacting some customers where edge devices are not properly sending data to our cloud. We will post updates as more information is available.
May 4, 09:54 EDT